The  web Site and its sub-domains www, hotelchamonix, residenzchamonix & residenzachamonix belongs to SARL Les Balcons du Savoy, registered in the Commercial Register under number 38286895800028, whose registered office is 179 rue Mummery, Chamonix Mont-Blanc FR74400.







Pascal Morand

General manager, administrative and financial manager






reservation and cancellation policy


To guarantee your reservation, we'll charge 30% of the total cost of the stay as deposit; balance of your reservation may be charged to your card at any time less than 7 days prior to your arrival date, accordingly to our cancellation policy.

In the event your credit card details wouldn't allow the deposit payment, your booking will immediately be canceled.

The expiry date of the credit card must be after the arrival date of the booked stay.


Tourist tax: + 2.30€ per person per day over 18 years old, to be paid on site.


Breakfast is served only during the winter and summer seasons.



We offer stays up to a maximum of 21 nights per 3 months periods.

Reservation on this site is strictly reserved for individuals.

In no event tour operators / tour operators are allowed to use this system to make a reservation.

Upon arrival, a passport will be required to verify the holder's name exactly matches the name on the reservation and the credit card used. Otherwise, the reservation will be canceled without refund and access to the facility will be refused to the customer.


Cancellation policy


- In the event of a cancellation more than 21 days prior to arrival date = deposit refund.

- In the event of a cancellation and/or modification between 21 and 7 days prior to arrival date = 30% cancellation fee (deposit).

- In the event of a cancellation and/or modification less than 7 days prior to your arrival date = 100% cancellation fee.

- No-show and/or early departure = 100% cancellation fee.

No possible refund for "non refundable" bookings.



Data Protection

Users of this site are informed that the information they supply on forms of contact or reservation on the website, are necessary to answer its request and are intended to SARL Les Balcons du Savoy, whose sign is Les Balcons du Savoy, the controller, for purposes of administrative and commercial management.

The user of this Site has a right to access, modify and delete personal data that they have communicated to Les Balcons du Savoy.


For inquiries, write to:

Les Balcons du Savoy

179 rue Mummery

FR74400 Chamonix Mont Blanc

Tel : +33450553232

Fax : +33450535603




The design, logos, signs, drawings, illustrations, photographs, text, including domain names, trademarks appearing on this Site are protected by laws on intellectual property and belong to either the SARL Les Balcons du Savoy or the Imaginati company, designer of the Site.


No material from the Site may be copied, reproduced, modified, republished, uploaded, distorted, transmitted or distributed in any manner whatsoever, in any medium whatsoever, in part or in whole, without the prior written consent of SARL Les Balcons du Savoy and / or the company Imaginati, except strictly private use for the use of clients of the institution.


Any other use not expressly permitted in the Site and its elements constitute an infringement of the rights of SARL Les Balcons du Savoy and / or Imaginati company, punishable of infringement under Articles L 355-2 and following of the Intellectual Property Code.



The database of the SARL Les Balcons du Savoy

Any customer has the consulting right of concerning information recovered by SARL Les Balcons du Savoy on the Site or its sub-domains www, hotelchamonix, residenzchamonix & residenzachamonix, for its own needs for the purpose of hotel reservations. These data are kept by SARL Les Balcons du Savoy during the time that elapses between the booking made by the client and his departure from the property. They are then physically erased or destroyed from computer systems in the case of reservations made by fax, mail or any media other than computing. SARL Les Balcons du Savoy nonetheless reserves the right to retain e-mails to those customers for commercial purposes and only for the SARL Les Balcons du Savoy, unless the customer specifically requested otherwise.




The booking module is the only page of the Site protected by a protocol adapted to the security of internet exchanges. All other pages and the contact form are in no case secure on the Internet and can be intercepted by an attacker. SARL Les Balcons du Savoy does not support such corrupt practice, completely independent of its will and can not be held responsible.




All information contained in this Site is provided for information only for a time T and are subject to change such as prices, promotions, descriptions, terms and conditions of booking and cancellation, photos and descriptions. No liability for the use of this information can not be attributed to SARL Les Balcons du Savoy.


The user is solely responsible for the use of such information.


The user agrees not to transmit on this Site any information that could involve civil or criminal liability and undertakes to respect not to reveal via this Site or any other partner site mentioning Les Balcons du Savoy in Chamonix, information for illegal and / or contrary to public order and / or defamatory of Les Balcons du Savoy.


SARL Les Balcons du Savoy is committed to making consistent, both in terms of price and room types or service descriptions, the information on the Site. SARL Les Balcons du Savoy can not be held responsible for misinterpretation of this information, misuse of the latter and / or the presence of viruses on its website.


The links of our partners on our website are not managed or controlled by SARL Les Balcons du Savoy which declines consequently any responsibility for their contents. The customer is solely responsible for their use.




During your visit on our Site, it may be that your browser saves one or more cookies on your computer and that, in order to facilitate browsing.


For more information on cookies click here.



Partners links

It is imperative to share with the SARL Les Balcons du Savoy of the wish to include on Site and / or its subdomains www, hotelchamonix, residenzchamonix & residenzachamonix, a hyperlink on the internet. Approval or rejection can then be formulated by SARL Les Balcons du Savoy to the applicant.




SARL Les Balcons du Savoy is not responsible for the malfunction of the network if, by any chance, a reservation or a contact form would not reach us because of it. When a booking is requested by e-mail via the contact form, a response is to be received within 3 days. If this were not the case, it is imperative to contact the SARL Les Balcons du Savoy to clarify the situation. SARL Les Balcons du Savoy can not be held responsible for any unconfirmed reservation form or remained unanswered whether this verification procedure by the customer was not respected.




For inquiries about this site and its contents, thank you to fill out the contact form with your comments.